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Encyclopedia > US WEST
For information on the geographical region of the United States, see Western United States.
U S West, Inc.
US West logo, with Bell and slogan
Type Defunct
Founded 1984
Location Denver, CO, USA
Industry Communications Services
Products Telecom

U S West, Inc. was a Regional Bell Operating Company, one of seven "baby Bells" that were spawned by the antitrust breakup of AT&T in 1983. It provided telephone and data service to several Pacific Northwest and Mountain states. It was acquired by Qwest Communications International on June 30, 2000 in what some economists have charged as a hostile takeover. Prior to the publicly announced acquisition, US West was traded publicly under ticker symbol "USW." The company headquarters was located at 1801 California Street in Denver, Colorado, the present-day company headquarters of Qwest. If you have been redirected here after viewing any statistical information, note that as defined by the Census Bureau, the western United States includes 13 states: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, New Mexico, Nevada, Oregon, Utah, Washington, and Wyoming. ... Image File history File links USWestbell. ... ... 1984 (MCMLXXXIV) was a leap year starting on Sunday of the Gregorian calendar. ... This article refers to the state capital of Colorado. ... BlackBerry 7100t Telecommunication refers to the communication of information at a distance. ... Telecom has a number of different meanings, including: Telecom, a shortening of the word telecommunication. ... The Regional Bell operating companies (RBOC) are the result of the United States antitrust action against AT&T in 1983. ... Antitrust or competition laws are laws which seek to promote economic and business competition by prohibiting anti-competitive behavior and unfair business practices. ... AT&T Inc. ... 1983 (MCMLXXXIII) was a common year starting on Saturday of the Gregorian calendar. ... Qwest Communications International Inc. ... This article is about the year 2000. ... A takeover in commerce refers to one company (the acquirer) purchasing another (the target). ... Nickname: The Mile-High City Official website: http://www. ... Official language(s) English Capital Denver Largest city Denver Area  - Total   - Width   - Length    - % water  - Latitude  - Longitude Ranked 8th 104,185 sq mi  269 837 km² 280 miles  451 km 380 miles  612 km 0. ... Qwest Communications International Inc. ...


Until 1990, U S West was a holding company with three subsidiary Bell Operating Companies: Mountain States Telephone & Telegraph (or Mountain Bell; based in Denver, Colorado), Northwestern Bell (based in Omaha, Nebraska), and Pacific Northwest Bell (based in Seattle, Washington). On Jan. 1, 1991, U S West merged the three operating companies into one company called U S West Communications, Inc. This article is about the year. ... Bell System trademark used by AT&T and affiliated companies from 1921 to 1939 The Bell System was a trademark and service mark used by the US telecommunications company American Telephone & Telegraph Company (AT&T) and its affiliated companies to co-brand their extensive circuit-switched telephone network and their... This article needs to be cleaned up to conform to a higher standard of quality. ... Mountain States Telephone & Telegraph was one of the three Bells that, after the 1984 AT&T divestiture, was managed by US West, now a part of Qwest. ... Nickname: The Mile-High City Official website: http://www. ... Official language(s) English Capital Denver Largest city Denver Area  - Total   - Width   - Length    - % water  - Latitude  - Longitude Ranked 8th 104,185 sq mi  269 837 km² 280 miles  451 km 380 miles  612 km 0. ... Northwestern Bell is one of the three Bells that, after the 1984 AT&T divestiture, was managed by US West, a part of Qwest. ... For other uses, see Omaha (disambiguation). ... Pacific Northwest Bell is one of the three telephone companies that, after the 1984 AT&T divestiture, was managed US West, now a part of Qwest. ... Seattle redirects here. ...


U S West served most parts of Arizona, Colorado, Idaho, Montana, New Mexico, Utah, and Wyoming (formerly Mountain Bell area); Iowa, Minnesota, Nebraska, North Dakota and South Dakota (formerly Northwestern Bell area); and Idaho, Oregon and Washington (formerly Pacific Northwest Bell area). Official language(s) None Capital Largest city Phoenix Phoenix Area  Ranked 6th  - Total 113,998 sq mi  (295,254 km²)  - Width 310 miles (500 km)  - Length 400 miles (645 km)  - % water 0. ... Official language(s) English Capital Denver Largest city Denver Area  - Total   - Width   - Length    - % water  - Latitude  - Longitude Ranked 8th 104,185 sq mi  269 837 km² 280 miles  451 km 380 miles  612 km 0. ... Official language(s) None Capital Largest city Boise Boise Area  Ranked 14th  - Total 83,642 sq. ... Official language(s) English Capital Largest city Helena Billings Area  Ranked 4th  - Total 147,165 sq. ... Official language(s) None; English and Spanish de facto Capital Largest city Santa Fe Albuquerque Area  Ranked 5th  - Total 121,665 sq. ... Official language(s) English Capital Largest city Salt Lake City Salt Lake City Area  Ranked 13th  - Total 84,876 sq. ... Official language(s) English Capital Largest city Cheyenne Cheyenne Area  Ranked 10th  - Total 97,872 sq mi  (253,554 km²)  - Width 280 miles (450 km)  - Length 360 miles (580 km)  - % water 0. ... Official language(s) English Capital Des Moines Largest city Des Moines Area  - Total  - Width  - Length  - % water  - Latitude  - Longitude Ranked 26th 145,743 km² 320 km 500 km 0. ... Official language(s) None Capital Largest city Saint Paul Minneapolis Area  - Total   - Width   - Length    - % water  - Latitude  - Longitude Ranked 12th 87,014 sq mi  225,365 km² 250 miles  400 km 400 miles  645 km 8. ... Official language(s) English Capital Largest city Lincoln Omaha Area  Ranked 16th  - Total 77,421 sq mi  (200,520 km²)  - Width 210 miles (340 km)  - Length 430 miles (690 km)  - % water 0. ... Official language(s) English Capital Largest city Bismarck Fargo Area  Ranked 19th  - Total 70,762 sq mi  (183,272 km²)  - Width 210 miles (340 km)  - Length 340 miles (545 km)  - % water 2. ... Official language(s) English Capital Pierre Largest city Sioux Falls Area  - Total  - Width  - Length  - % water  - Latitude  - Longitude Ranked 17th 199,905 km² 340 km 610 km 1. ... Official language(s) None Capital Largest city Boise Boise Area  Ranked 14th  - Total 83,642 sq. ... Official language(s) None Capital Largest city Salem Portland Area  Ranked 9th  - Total 98,466 sq. ... Official language(s) None Capital Largest city Olympia Seattle Area  Ranked 18th  - Total 71,342 sq. ...

Contents


U S West's Accomplishments

U S West Communications became pioneers in the introduction and rapid system-wide implementation of telephone technologies designed by Bellcore in the 1980s and 1990s. Their lead in this push became one that many other Regional Bell Operating Companies had to scramble to keep up with. Telcordia Technologies, formerly Bellcore, is an American telecommunications company created in 1984 after the breakup of AT&T. It was split from the original Bell Labs as part of the negotiated consent decree with the US government, and served Research & Development and standards setting functions for the resulting seven Baby... MacGyver is one of the symbols of the 1980s in America The 1980s decade refers to the years from 1980 to 1989, inclusive. ... The 1990s decade refers to the years from 1990 to 1999, inclusive. ... The Regional Bell operating companies (RBOC) are the result of the United States antitrust action against AT&T in 1983. ...


Much of U S West's success in this endeavor was for multiple reasons; including their then-innovative use of "test-markets" for staggered roll-outs of new calling features in middle-sized cities such as Boise, Idaho; Minneapolis, Minnesota; and Phoenix, Arizona before releasing them on a wider scale. (They were the first communications provider to use this strategy now called beta-testing). Their geographic presence featured telephone switching equipment that had been constructed fairly recent to the time frame, thereby requiring fewer upgrades. Their service area was also experiencing population growth at a tremendous rate, tripling their subscriber-base in a short time and increasing revenues. Motto: Energy Peril Success Nickname: City of Trees Map Political Statistics Founded 1863 Incorporated 1864 County Ada County Mayor David H. Bieter Geographic Statistics Area  - Total  - Land  - Water 165. ... Nickname: City of Lakes Motto: En Avant Official website: http://www. ... Nickname: Valley of the Sun Official website: http://www. ... Software testing is a process used to identify the correctness, completeness and quality of developed computer software. ...


U S West Communications was the first local telephone company to offer Caller ID service in 1991; nearly 4 years before any other local telco could do so. They were the first telco to upgrade their PSTN to electronic switching before 1990 and they were the first to offer residential and business ISDN and later, DSL services to their customers by 1997. US West was also briefly in the cable business with its purchase of Continental Cablevision in 1996, creating MediaOne (which was later spun off). As a result of its rapid "bring-to-market" abilities and continued success in the advances in technology, the company quickly adopted a new slogan: "Life's better Here." For current information on this topic, see Qwest. ... Caller ID (Caller Identification or CID) is a telephony intelligent network service that transmits the callers telephone number to the called partys telephone equipment during the ringing signal or when the call is being set up but before the call is answered. ... TATA Engineering and Locomotive Company A telephone company (or telco) provides telecommunications services such as telephony and data communications. ... The public switched telephone network (PSTN) is the concatenation of the worlds public circuit-switched telephone networks, in much the same way that the Internet is the concatenation of the worlds public IP-based packet-switched networks. ... This article is about the year. ... ISDN is also short for isosorbide dinitrate Integrated Services Digital Network (ISDN) is a type of circuit switched telephone network system, designed to allow digital (as opposed to analog) transmission of voice and data over ordinary telephone copper wires, resulting in better quality and higher speeds, than available with analog... DSL may refer to: Damn Small Linux Dark and Shattered Lands, a MUD based loosely on Forgotten Realms and Dragonlance books. ... 1997 (MCMXCVII) was a common year starting on Wednesday of the Gregorian calendar. ... 1996 (MCMXCVI) was a leap year starting on Monday of the Gregorian calendar, and was designated the International Year for the Eradication of Poverty. ... MediaOne was a cable TV company that was formed in the wake of the 1996 merger between Continental Cablevision and US West Media Group. ...


Criticisms of U S West

Despite the rapid growth and waves of technology, U S West began to capture the ire of many customers and even some of the states in which they operated.


U S West, in several complaints that landed the company in court, was accused of failing to meet service needs within a reasonable time frame and practicing predatory billing and collection methods. While the company often cited that subscriber demands were often times greater than their abilities to fulfill orders, many critics pointed to their high profit margins, spending on bring-to-market technology and lackluster investment in customer support as evidence to the contrary and accused the company of monopoly-like practices. This is/was a serious charge, as the telecom industry had, only 10 years before, divested the entire Bell System with the hopes of abolishing such phenomena. The Bell System was a trademark and service mark used by the US telecommunications company American Telephone & Telegraph Company (AT&T) and its affiliated companies to co-brand their extensive circuit-switched telephone network and their affiliations with each other. ...


The company was fined multiple times by the State of Oregon for these practices during the 1990s. U S West was also, at several times, involved in smaller litigation with other states within its service area for similar complaints from customers. Official language(s) None Capital Largest city Salem Portland Area  Ranked 9th  - Total 98,466 sq. ...


In business-to-business matters, U S West also had a rather sullied reputation shortly before its demise. Namely, Qwest, MCI, and smaller CLECs who had recently been allowed to offer local service within U S West's service area (as a result of the Telecommunications Act of 1996) complained to the FCC that U S West was uncooperative in releasing their formerly owned lines to these new companies. These types of complaints landed U S West in court yet again and offered the complex question of whether or not the government could legally offer the sale of owned property to other companies in the event of de-regulation. Qwest Communications International Inc. ... MCI logo MCI, Inc. ... A competitive local exchange carrier (CLEC), is a telecommunications provider company (sometimes called a carrier) that competes with other, already established carriers (generally the incumbent). ... The FCCs official seal. ...


U S West's stalled and problematic cooperation with other CLECs was long claimed by telecom experts at the time to be the "reason" that Qwest "merged" with US West.


These problems contributed to the derisive nickname "U S Worst" from disgruntled customers as well as a play on their slogan--"Life's Bitter Here."


The "Merger"

Articles in both The Denver Post and the Rocky Mountain News had been reporting many times during the previous year that many telecom service providers, CLECs, one being Qwest Communications, Inc., had complained to the FCC multiple times about US West's seeming refusal to cooperate in provisions of the Telecommunications Act of 1996. Specifically, US West either neglected or seriously delayed to release bundled loops and had, through those actions, made it extremely difficult for companies, including Qwest to provide local telephone service to its customers in addition to the long-distance service it had been already providing. Other companies began following suit, and charged US West with monopoly-like or anti-trust type behavior. The Denver Post is a daily newspaper published in Denver, Colorado. ... The Rocky Mountain News is a daily morning tabloid-format newspaper published in Denver, Colorado. ... The abbreviation FCC can refer to: Face-centered cubic (usually fcc), a crystallographic structure Federal Communications Commission, a US government organization Farm Credit Corporation/Farm Credit Canada, a Canadian government organization Families with Children from China, an adoption support organization Florida Christian College, a college in central Florida Fresno City... The Telecommunications Act of 1996 was the first major overhaul of United States telecommunications policy in nearly 62 years, modifying earlier legislation, primarily the Communications Act of 1934. ... Local loop unbundling (LLU) is the process of allowing telecommunications operators to use the twisted-pair telephone connections from the telephone exchanges central office to the customer premises. ...


Courts were slow to do much about this because at the time, the full "letter of the law" of the 1996 Act had no precedence.


During the Winter of 1999-2000, US West announced publicly that it had received an unsolicited offer by Qwest Communications International, Inc., another Denver-based firm, to buy it out. At the time, US West had been attempting to merge with Global Crossing, Inc and for months this deal had been stalled through the SEC and was earning both companies a lot of negative press. Qwest Communications International Inc. ... Global Crossing Ltd. ...


US West, at the time, publicly refused this request and even derided this attempt in the local press. However, in March of 2000, it was announced that Qwest, unable to have their unsolicited offers answered duly, had purchased so much US West stock, that they then controlled the Board of Directors (see hostile takeover). It has been suggested that Board of Trustees be merged into this article or section. ... A takeover in business refers to one company (the acquirer) purchasing another (the target). ...


On June 30, 2000, the company was "merged" by order of the new board.


US West CEO Solomon Trujillo resigned officially. But popular reports and rumors circulated that he had a very caustic relationship with Joseph Nacchio (who had been appointed the new CEO of the new Qwest) and that Mr. Nacchio allegedly had Mr. Trujillo escorted out of the building in a rather unprofessional public spectacle. Nacchio was also rumored to have had given the VP of Sales at the time 30 minutes to change the USWEST Logo on the Denver building to Qwest or he would be fired upon final approval of the merger by the SEC. Scrambling to complete this task the VP of Sales painted a Q on a large sheet and hung it over the US part of the USWEST logo. A recent photo of Mr Trujillo as the CEO of Telstra Solomon Sol Trujillo (born 1952) is an American-born businessman, currently residing in Melbourne, Australia. ... Joseph Nacchio, a one-time executive of AT&T, was chairman of the board and chief executive officer of Qwest Commmunications International from 1997 to 2002. ...


After the merger, the combined company was retained the Qwest Communications International name. U S West Communications was renamed Qwest Corporation.


Qwest has continually sought to be disassociated with US West's poor customer service record and business reputation by advertising and sloganizing their dedication to customer service since 2002. For additional notes on this please see the Qwest article. Qwest Communications International Inc. ...


See also

Qwest Communications International, Inc.

Corporate Directors: Richard Notebaert | Linda Alvarado | Philip Anschutz | Charles Biggs | K. Dane Brooksher | Cannon Harvey | Peter Hellman | R. David Hoover | Patrick Martin | Caroline Matthews | Wayne Murdy | Frank Popoff | James Unruh Qwest Communications International Inc. ... Qwest Corporation is the single Bell Operating Company of Qwest Communications International, Inc. ... The Regional Bell operating companies (RBOC) are the result of the United States antitrust action against AT&T in 1983. ... AT&T Inc. ... Qwest Communications International Inc. ... A corporation is a legal person that exists quite separately from the natural persons who work with and for it. ... It has been suggested that Board of Trustees be merged into this article or section. ... Philip F. Anschutz (born 1939, also known as Philip F. Anschütz) is an American billionaire who lives in Denver, Colorado. ... Patrick Martin (born May 23, 1983 in Detroit, Michigan), better known by his stage name Alex Shelley, is an American professional wrestler. ... Frank Popoff is the Chairman of Chemical Financial Corporation, a bank holding company, April 2004 to present. ...

Assets
Holding Companies: U S West
Bell Operating Companies: Mountain States Telephone & Telegraph | Northwestern Bell | Pacific Northwest Bell
Wireless Services: Qwest Wireless
Miscellaneous Assets: Qwest Software Services
Bell System trademark used by AT&T and affiliated companies from 1921 to 1939 The Bell System was a trademark and service mark used by the US telecommunications company American Telephone & Telegraph Company (AT&T) and its affiliated companies to co-brand their extensive circuit-switched telephone network and their... Qwest Corporation is the single Bell Operating Company of Qwest Communications International, Inc. ... Qwest Corporation is the single Bell Operating Company of Qwest Communications International, Inc. ... Qwest Corporation is the single Bell Operating Company of Qwest Communications International, Inc. ... Owned by Qwest Communications, Qwest Wireless, L.L.C. is their cellular phone service offered the United States. ... Qwest Software Services is one of the software development centres of Qwest Communications International Inc. ...

Annual Revenue: $13.9 billion USD ( FY 2005) | Employees: 41,000 | Stock Symbol: NYSE: Q | Website: www.qwest.com This article is about general United States currency. ... Image File history File links Green_Arrow_Up. ... A fiscal year or financial year is a 12-month period used for calculating annual (yearly) financial reports in businesses and other organizations. ... New York Stock Exchange (June 2003) The New York Stock Exchange (NYSE) , also nicknamed the Big Board, is by far the largest stock exchange in the world (by dollar volume) and second largest by number of listings. ...


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