The convergence of industries has forced people to create new terminology such as information technology, biotechnology, ubiquitous technology and even cultural technology to explain new, frequently talked about topics. “Tourism Technology” is a scientific term created by the Korea Tourism Organization to encompass all social, cultural, managerial skills, and value-adding activities of the tourism industry required to develop the travel and tourism industry. The words “tourism technology”, occasionally used in the current travel industry, is very limited to the application of information technology such as on line booking system.
“Tourism Technology”, initially based on the concept of cultural technology, is a more comprehensive catchall term covering tangible and intangible knowledge and know-how used to add to the value of tourism products on a micro level and the management of value chains of the travel and tourism industry on a macro level. New tourism products are also the end result of tourism technology combining with other industries. These include medical tourism, educational tourism, agricultural tourism, marine tourism, and the application of information technology to the travel and tourism industry.
The term “technology” can easily call to mind scientific achievements, computer graphic skills, special effects and other engineering-related images. However, “Tourism Technology” encompasses the integrated fields mentioned in the previous paragraph, statistics, managerial and socio-cultural know-how, and skills that the tourism industry can adopt to design, produce, and market various tourism products. In addition to coordinating various aspects of human resources in the travel and tourism industry, “Tourism technology” describes a comprehensive field containing but not limited to such widely referred to subjects as entertainment technology, contents technology and creative technology.