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Encyclopedia > Touch 'n Go
A standard Touch 'n Go card.
A standard Touch 'n Go card.

The Touch 'n Go or TnG smart card is used by Malaysian toll expressway and highway operators as the sole electronic payment system (EPS). The credit card sized smartcard made of plastic with Philips' MIFARE microchip technology embedded in it. It is the same technology used as electronic payment of Transport for London which is known as Oyster card. Image File history File links TNGcards. ... Image File history File links TNGcards. ... TNG may refer to: Samba TNG Star Trek: The Next Generation Talented And Gifted Telescopio Nazionale Galileo Transitional Federal Government of Somalia Trans-New Guinea languages Touch n Go Trinitroglycerin Category: ... South section of North-South Expressway near Pedas-Linggi, Negeri Sembilan, facing towards Kuala Lumpur. ... Electronic money (also known as electronic cash, electronic currency, digital currency, digital money or internet money) refers to money which is exchanged only electronically. ... A smart card, or integrated circuit(s) card (ICC), is defined as any integrated circuitry embedded into a flat, plastic body. ... Philips HQ in Amsterdam Koninklijke Philips Electronics N.V. (Royal Philips Electronics N.V.), usually known as Philips, (Euronext: PHIA, NYSE: PHG) is one of the largest electronics companies in the world, founded and headquartered in the Netherlands. ... MIFARE is reputedly the most widely installed contactless smartcard technology in the world with 500 million smart card chips and 5 million reader modules sold. ... Transport For London (TfL) is a local government body responsible for most aspects of the transport system throughout Greater London in England. ... The Oyster card is a form of electronic ticketing used on Transport for London and National Rail services within the Greater London area of the United Kingdom. ...


The Touch 'n Go systems are designed to process up to 800 vehicles per hour to ease the queue congestion at toll plazas and if use together with SmartTAG (a non-stop electronic toll collection system), will be able to process up to 1,200 vehicles per hour. SmartTAG, (Acronym in Malay: Sistem Membayar Automatik Rangkaian Tol = Toll Network Automatic Payment Systems) is an on-board unit (OBU) vehicle-based device used as an electronic toll collection (ETC) system over long distances (maximum 15 metres) to complement Touch n Go, a card-based system. ... Many ETC systems use transponders like this one to electronically debit the accounts of registered cars without their stopping Transponder used in some Chilean freeways Electronic toll collection (ETC), an adaptation of military identification friend or foe technology, aims to eliminate the delay on toll roads. ...

Contents

Card categories

The cards can be categorize into 4 types:


Prepaid card

  • Standard card

A standard Touch 'n Go cards fare structure currently available for adult fare for CTS and standard class vehicles with 2 axles and 3 or 4 wheels (Class 1) excluding taxis for toll fare. Image File history File links TNGcards. ...

Postpaid cards

  • Fleet Xs card

It mainly purposed for toll fare payment. The details of company name, vehicle registration number and vehicle class was printed on the card. Credit term of 15 days given for post payment and fleet operators are able to monitor toll record/vehicle movement at highways via e-statement (itemised statement) after 24 to 48 hours from the time of transaction. Image File history File links No higher resolution available. ...

  • Biz Xs card

It is the same as standard card mainly purposed for corporate users. Image File history File links No higher resolution available. ...

Auto-reload card

  • Zingcard

The Touch 'n Go Zing is a companion card (works as standard card) that is linked to Visa or MasterCard issued by participating banks in Malaysia. Each time the card balance falls below RM50, it will trigger the auto-reload mechanism to reload RM100 into the card. The amount will be charged to the credit card plus RM2 as auto-reload fee for each time reload.


Zing card auto-reload facility is currently offered by:

Maybank, a trade name for Malayan Banking Berhad is the largest bank and financial group in Malaysia, with significant personal banking operations in Brunei, Singapore and the Philippines as well. ... This article is being considered for deletion in accordance with Wikipedias deletion policy. ... This article lacks information on the importance of the subject matter. ...

Multi-purpose card

  • MyKad

Main article: MyKad This article or section does not cite any references or sources. ...


A value added application for Malaysian identity card as e-purse.

Purchase and reload

A standard card can be purchase at the price of RM20. It consist of RM10 deposit value and RM10 usage amount. The cards may be reloaded from 10 denominations ranging from RM10, RM20, RM50, RM100, RM150, RM200, RM250, RM300, RM400 and RM500. Minimum reload value for credit card issued in Malaysia is RM100.


Cash counters

Kuala Lumpur Sentral is the central railway station of Kuala Lumpur, the capital of Malaysia. ... Kuala Lumpur Rail Transit System RapidKL Rail Kelana Jaya Line Ampang Line Sentul Timur-Ampang Sentul Timur-Sri Petaling ... KTM Komuter is an electrified commuter train service first introduced in 1995, catering especially to commuters in Kuala Lumpur and the surrounding suburban areas. ... Petronas, short for Petroliam Nasional Berhad, is a Malaysian owned oil and gas company that was founded on August 17, 1974. ...

Cash drive-through counters

  • Faber Tower
  • Toll Plaza with sign "LORONG TAMBAH NILAI & TnG"
TAMBAH NILAI & TnG

TNG may refer to: Samba TNG Star Trek: The Next Generation Talented And Gifted Telescopio Nazionale Galileo Transitional Federal Government of Somalia Trans-New Guinea languages Touch n Go Trinitroglycerin Category: ... TNG may refer to: Samba TNG Star Trek: The Next Generation Talented And Gifted Telescopio Nazionale Galileo Transitional Federal Government of Somalia Trans-New Guinea languages Touch n Go Trinitroglycerin Category: ...

Credit card counters

  • Touch 'n Go Hub at KL Sentral & Faber Tower
  • Toll Plaza Office

Kuala Lumpur Sentral is the central railway station of Kuala Lumpur, the capital of Malaysia. ...

Auto Teller Machines

Maybank, a trade name for Malayan Banking Berhad is the largest bank and financial group in Malaysia, with significant personal banking operations in Brunei, Singapore and the Philippines as well. ... Image File history File links Flag_of_Malaysia. ... Image File history File links Flag_of_Singapore. ... Bumiputra-Commerce Holdings (BCHB) Berhad or BCB is the second largest bank in Malaysia with approximately US$45. ... RHB Bank Berhad is a bank in Kuala Lumpur, Malaysia RHB offers commercial banking, corporate banking and international banking services. ... Bank Muamalat Malaysia Berhad started its operations on October 1, 1999 with a combined assets and liabilities brought over from the Islamic banking windows of the then Bank Bumiputra Malaysia Berhad, Bank of Commerce (M) Berhad and BBMB Kewangan. ...

Card usage

Touch 'n Go card is not only for toll fare but also parking services, theme park, and common ticketing system (CTS) for rail transit systems.

SENTUHKAN
KAD
TnG
DI SINI

Touch 'n Go reader touch signs TNG may refer to: Samba TNG Star Trek: The Next Generation Talented And Gifted Telescopio Nazionale Galileo Transitional Federal Government of Somalia Trans-New Guinea languages Touch n Go Trinitroglycerin Category: ...

Specialised Touch 'n Go lanes are provided at toll plazas in Malaysian Highways.
Specialised Touch 'n Go lanes are provided at toll plazas in Malaysian Highways.

Image File history File linksMetadata Download high resolution version (2592x1944, 2055 KB) Summary Toll Booths at Kuala Lumpur, at end of South section of North-South Expressway, Malaysia. ... Image File history File linksMetadata Download high resolution version (2592x1944, 2055 KB) Summary Toll Booths at Kuala Lumpur, at end of South section of North-South Expressway, Malaysia. ...

Toll fare

Main article: Malaysian Expressway System South section of North-South Expressway near Pedas-Linggi, Negeri Sembilan, facing towards Kuala Lumpur. ...


Touch 'n Go can be used in entire highways stretches in Malaysia with the familiar TnG & SmartTAG sign marked on the road. Two systems were introduced on toll fare collection instead of manual ticket. Due to highways with numerous junctions or intersections serving short distance trips, most of Malaysian highways using open system toll collection. TNG may refer to: Samba TNG Star Trek: The Next Generation Talented And Gifted Telescopio Nazionale Galileo Transitional Federal Government of Somalia Trans-New Guinea languages Touch n Go Trinitroglycerin Category: ... Smart Tag is a transponder-based electronic toll collection system launched by the Virginia Department of Transportation (VDOT) as Fastoll on April 15, 1996. ...


Toll fare collection on open system

Card users only have to touch at the reader at TnG lanes counter or drive thru TAG lanes at certain toll plazas. Toll fares charged are fixed regardless the distance travelled. The highways that using open system on toll collection are TNG may refer to: Samba TNG Star Trek: The Next Generation Talented And Gifted Telescopio Nazionale Galileo Transitional Federal Government of Somalia Trans-New Guinea languages Touch n Go Trinitroglycerin Category: ... Smart Tag is a transponder-based electronic toll collection system launched by the Virginia Department of Transportation (VDOT) as Fastoll on April 15, 1996. ...

The Shah Alam Expressway towards Sri Petaling. ... The Shah Alam Expressway, SAE, (Malay: Lebuhraya Shah Alam) is part of a comprehensive network of road links in the Klang Valley . ... New Pantai Expressway NPE, E10 (Malay: Lebuhraya Baru Pantai) is the main expressway in Malaysia History Features no layby and rest and service area available List of Interchange (Main link) Jalan Tujuan Jalan Jengka Persiaran Kewajipan with ramp to NPE Bandar Sunway and Lebuhraya Damansara Puchong Kampung Dato Harun toll... Guthrie Corridor Expressway, GCE, E35 List of Interchange and rest and service areas Bukit Jelutong Selatan NKVE E1 and NSECL E6 Bukit Jelutong Sentral Bukit Jelutong Utara (Bukit Jelutong toll plaza) Bukit Subang Elmina rest and service area (both bound) Elmina (Elmina toll plaza) Paya Jaras Lagong (Lagong toll plaza...

Toll fare collection on closed system

Card users "touch in" before entering the expressway at respective toll plazas and "touch out" at the exit toll plaza. Vehicle with card have to drive thru TnG lanes and TAG lanes for SmartTAG users. Toll fares are charged based on the distance between the entry plaza and the exit plaza. Card users have to make sure the amount balance should more than RM2 before "touch in", otherwise the system will not function. If card balance less than the amount of toll fare, exit payment balance after deducted card balance should be pay by cash at the "LORONG TUNAI" lanes. Highways for closed system as such TNG may refer to: Samba TNG Star Trek: The Next Generation Talented And Gifted Telescopio Nazionale Galileo Transitional Federal Government of Somalia Trans-New Guinea languages Touch n Go Trinitroglycerin Category: ... Smart Tag is a transponder-based electronic toll collection system launched by the Virginia Department of Transportation (VDOT) as Fastoll on April 15, 1996. ...

North-South Expressway (NSE) Northern Route, E1 is the northern part of Malaysias longest expressway, the North-South Expressway. ... North-South Expressway (NSE) Southern Route, is the southern route of the North-South Expressway, which is the longest expressway in Malaysia. ... The North-South Expressway Northern Route between Gopeng and Simpang Pulai skretch. ... North South Expressway Central Link, NSECL , (Malay: Lebuhraya Utara Selatan Hubungan Tengah) ELITE is the main expressway in Malaysia. ... ELITE North South Expressway Central Link NSECL E6,(Malay: Lebuhraya Utara Selatan Hubungan Tengah) ELITE is the main expressway in Malaysia. ...

SmartTAG

Main article: SmartTAG SmartTAG, (Acronym in Malay: Sistem Membayar Automatik Rangkaian Tol = Toll Network Automatic Payment Systems) is an on-board unit (OBU) vehicle-based device used as an electronic toll collection (ETC) system over long distances (maximum 15 metres) to complement Touch n Go, a card-based system. ...


An extension of Touch 'n Go is SmartTAG or TAG on board unit, which allows users to insert the card into a reader device installed in the vehicle for fully automatic/non-stop payment at toll plazas. Payment is made automatically as the toll charge is deducted from the value stored in the Touch 'n Go card. SmartTAG, (Acronym in Malay: Sistem Membayar Automatik Rangkaian Tol = Toll Network Automatic Payment Systems) is an on-board unit (OBU) vehicle-based device used as an electronic toll collection (ETC) system over long distances (maximum 15 metres) to complement Touch n Go, a card-based system. ... Smart Tag is a transponder-based electronic toll collection system launched by the Virginia Department of Transportation (VDOT) as Fastoll on April 15, 1996. ...


Common Ticketing System

The cards can be used as an integrated ticket in Kuala Lumpur rail transit system:

  • KTM Komuter
    • Sentul-Port Klang Line
    • Rawang-Seremban Line

KTM Komuter is an electrified commuter train service first introduced in 1995, catering especially to commuters in Kuala Lumpur and the surrounding suburban areas. ... KTM Komuter network Sentul-Port Klang Line is one of the two KTM Komuter service provided by Keretapi Tanah Melayu . ... KTM Komuter network Rawang-Seremban Line is one of the two KTM Komuter service provided by Keretapi Tanah Melayu. ... Kuala Lumpur Rail Transit System RapidKL Rail Kelana Jaya Line Ampang Line Sentul Timur-Ampang Sentul Timur-Sri Petaling ... The Kelana Jaya Line (KLJ) is one of the two lines in Kuala Lumpur Rail Transit System network operated by RapidKL RAIL network. ... The Ampang Line (AMP) is a light rail transit service for the two routes of the line operating in RapidKL Rail Network. ... The Kuala Lumpur monorail system in Malaysia opened August 31, 2003, and serves 11 stations running 8. ...

Ticketless parkings

Touch 'n Go can also be used in selected parkings:


Kuala Lumpur area:

  • Bangsar Shopping Centre
  • Sg. Wang Plaza
  • Pantai Medical Centre
  • KL Sentral
  • Pusat Bandar Damansara
  • Hospital Pakar Damansara
  • Dataran Palma, Ampang
  • Megan Phileo Avenue

Petaling Jaya area:

  • 1-Utama Shopping Centre
  • Jaya Shopping Complex
  • Atria Shopping Centre
  • Kelana Square
  • Kelana Parkview
  • Armada Hotel
  • Megan Phileo Damansara
  • Damansara Intan

Subang Jaya area:

  • The Summit, USJ
  • Sunway Pyramid
  • Subang Parade

Others

  • Century Square, Cyberjaya

Admission fees

Currently only one theme park has Touch 'n Go facility as an alternative in paying its admission fees:

  • Bukit Merah Lake Town Resort

History

Touch 'n Go was developed by Teras Teknologi Sdn Bhd and owned by Rangkaian Segar Sdn Bhd. The first Touch 'n Go system was installed and use at Jalan Pahang Toll Plaza on 18 March 1997. It was then immediately extended to Jalan Cheras toll plaza and the E 27 East West Link toll plaza on 15 April 1997. Touch 'N Go toll payment system fully implemented throughout the 848km E 1 E 2 North-South Expressway (NSE/PLUS) on 15 November 1998. This was made possible when the service was extended to the northern sections of the highway from Jelapang to Jitra. As such the smart card can be used to pay toll from Kempas in Johor right up to Jitra in Kedah, making it one of the world's longest single stretch of expressway electronic toll payment systems. The official launch was done at the Sungai Dua toll plaza and officiated by Rangkaian Segar Sdn Bhd then chairman, Datuk Dr Ramli Mohamad. Teras Teknologi (Teras), a subsidiary of United Engineers Malaysia known as UEM Group is a Malaysia global corporation based in Kuala Lumpur. ... Salak Expressway or Lebuhraya Timur Barat E27 List of interchange Salak interchange, Federal Highway route 2 and Kuala Lumpur-Seremban Expressway Salak Selatan interchange and SBE E9 (Salak toll plaza) (Cheras bound) Bandar Sri Pemaisuri (Bandar Tun Razak toll plaza) (Seputeh bound) Bandar Tun Razak and MRR2 route 28 Taman... North-South Expressway (NSE) Northern Route, E1 is the northern part of Malaysias longest expressway, the North-South Expressway. ... North-South Expressway (NSE) Southern Route, is the southern route of the North-South Expressway, which is the longest expressway in Malaysia. ... The North-South Expressway Northern Route between Gopeng and Simpang Pulai skretch. ...


The Touch 'n Go system was implemented in Cityliner Sdn Bhd, one of stage bus service in Klang Valley somewhere in 2000*. Touch 'n Go card users enjoyed discount fare of 10% when its was first introduced. Due to needs to further consolidate company operations and meeting current customer demands at that time as well as operational restructuring exercise, card users have to pay full fare after new announcement made on 13th November 2003. However Touch 'n Go card reader system in the stage bus was not well maintained by the bus operator. Card reader often malfunction and no further updated information to replace/upgrading afterward were requested. Another subsidiaries of Park May Berhad, City Profile Sdn Bhd, a feeder bus service (service known as Putraline) served for PUTRA LRT was also introduced and the system successful implemented until Rapid KL bus revamp program took place. Buses in Kuala Lumpur are run by many transport operators and have many uses. ... The Kelana Jaya Line (KLJ) is one of the two lines in Kuala Lumpur Rail Transit System network operated by RapidKL RAIL network. ... New Rapid KL buses at Cheras Bus Station, Kuala Lumpur. ...


Touch 'n Go facility was also embeded in Buy N Fly loyalty card rewards program for of Malaysia Airlines retail arm, Golden Boutiques Sdn Bhd's which was launched in December 1999. The hybrid cards has a multi functions on rewards airpoint, MEPS Cash & Touch 'n Go. However on July 16, 2002, Malaysia Airlines announced that “Buy N Fly” Programme had ceased operations and consolidates its loyalty rewards into one entity; Malaysia Airlines Enrich Frequent Flyer Programme. Buy N Fly cards was no longer issued but until today an active hybrid card users still able to used it to perform transaction. Malaysia Airlines (Abbreviated: MAS,马航 ; Malay: Penerbangan Malaysia; Chinese: 马来西亚航空公司; Hanyu Pinyin: MálaixÄ«ya Hángkōng GōngsÄ«)is the national airline of Malaysia, operating scheduled services to over 100 destinations worldwide. ... The Malaysian Electronic Payment System, commonly known as MEPS, is the only interbank network service provider in Malaysia, counting among its members from mostly local and foreign banks in the country. ... Malaysia Airlines (Abbreviated: MAS,马航 ; Malay: Penerbangan Malaysia; Chinese: 马来西亚航空公司; Hanyu Pinyin: MálaixÄ«ya Hángkōng GōngsÄ«)is the national airline of Malaysia, operating scheduled services to over 100 destinations worldwide. ... Malaysia Airlines (Abbreviated: MAS,马航 ; Malay: Penerbangan Malaysia; Chinese: 马来西亚航空公司; Hanyu Pinyin: MálaixÄ«ya Hángkōng GōngsÄ«)is the national airline of Malaysia, operating scheduled services to over 100 destinations worldwide. ... Enrich by Malaysia Airlines is a travel reward programme for frequent travelers that comprises a variety of airlines, banks, credit card issuers, hotels and lifestyle retailers around the world. ...


Future implementation

In the future, RapidKL buses will be equipped with Touch 'n Go facilities to all their routes. Talk is still ongoing on some outstanding commercial issues between Rangkaian Segar Sdn Bhd and RapidKL buses. The zones for RapidKL buses are:
  • City Shuttles
  • Trunk buses
  • Local buses
  • Express buses
The fare-card readers remain idle because the Express Rail Link (ERL) and Rangkaian Segar Sdn Bhd are still in dispute over the commission rate. Sources said Rangkaian Segar wants 2.5%, while the ERL were prepared to pay less than 2%[citations needed]. This disagreement, they added, had resulted in the operators holding back implementation of the system. The rail under this operator is based on two systems:

Integrated LRT/bus hub at Maluri Rapid KL is the largest bus operator in the Klang Valley, Malaysia. ... Screenshot of www. ... Screenshot of www. ... KLIA Transit is a high-speed commuter train service linking Kuala Lumpur, the capital of Malaysia, and the Kuala Lumpur International Airport (KLIA). ...

Criticisms

  • Add Value/Reload Charge
Free reload only available from manual transaction over the counter of Touch 'n Go Hub, Highway Operation Office & "Lorong Tambah Nilai" lanes, major stations of Rapid KL & KTM Komuter. Reload over the ATM Machine and reload agents will incur an additional fee of RM0.50 and RM1.00 at Cash Deposit machine. RM2.00 will be charged for Zingcard autoreload for every RM100.
  • Cheque Refund
Refund for card balance and deposit will be paid by cheque in one month processing and send by post by Rangkaian Segar Sdn Bhd.
  • No Usage Discount
Concessionary users are charged between 2.0 - 2.5 percent of the profit for using the system. No discount is given but instead card users may have to pay the commission fee. Car park operators usually pass on the Touch 'n Go commission fee onto card users, resulting in users paying 10% more.
  • Effectiveness Argued
Although the system was introduced in the last 10 years, with the support of the Government (particularly by incorporation the system into MyKad), card and concessionary users still prefer to use cash.
However to date, Touch 'n Go's 10 years research & development has resulted to 4 millions of card users (from 20 million of population) and use by all 19 toll concession companies in operation in Malaysia.
According to Bank Negara report on Payment System Act 2003; 39% of non-cash transaction in Malaysia is of Touch 'n Go. Non-cash payment via Touch 'n Go (and SmartTAG) accounted to 35% of all toll payments nationwide and 50% at Klang Valley.
  • E-Statement
All transaction records within 3 days from the date cannot be viewed trough the e-Statement. Fax transactions recorded by phone are however available within 24 hours and mostly depended on data server system.
  • Limited CTS Fare Structure
Fare structure only applicable for adult. The cards is not available for senior citizen, children, school uniform & handicapped.

This article or section does not cite any references or sources. ...

Trivia

  • The dormant Touch n' Go card (no transactions in 1 year), will be deactivated and refunded. A new card will have to be purchased.
  • Use your Touch n' Go at least once every 6 months.
  • Touch 'n Go Achievement in 10 years development
  • Company background

References

SmartTAG, (Acronym in Malay: Sistem Membayar Automatik Rangkaian Tol = Toll Network Automatic Payment Systems) is an on-board unit (OBU) vehicle-based device used as an electronic toll collection (ETC) system over long distances (maximum 15 metres) to complement Touch n Go, a card-based system. ... South section of North-South Expressway near Pedas-Linggi, Negeri Sembilan, facing towards Kuala Lumpur. ... This article or section does not cite any references or sources. ... Obverse side of a standard adult card. ... The Oyster card is a form of electronic ticketing used on Transport for London and National Rail services within the Greater London area of the United Kingdom. ... A smart card, or integrated circuit(s) card (ICC), is defined as any integrated circuitry embedded into a flat, plastic body. ...

External links

Company website

  • Touch 'n Go official website
  • Teras Teknologi Sdn Bhd

Zing card website

  • Hong Leong Bank
  • Maybank
  • MBF Cards
  • Affin Bank

ATM reload website

  • Maybank Flag of Malaysia Malaysia & Flag of Singapore Singapore
  • Bumiputra Commerce Bank
  • RHB Bank
  • Bank Muamalat
  • AmBank

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