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Encyclopedia > Point of Sale
Point of sale at a Wal-Mart store.

Point of sale or point of service (POS or PoS) can mean a retail shop, a checkout counter in a shop, or the location where a transaction occurs. More specifically, the point of sale often refers to the hardware and software used for checkouts -- the equivalent of an electronic cash register. Point of sale systems are used in supermarkets, restaurants, hotels, stadiums, and casinos, as well as almost any type of retail establishment. Image File history File links Question_book-3. ... This article or section does not cite its references or sources. ... Managed care is a concept in U.S. health care. ... A point of service plan, or POS plan, is a type of managed care health insurance system. ... The Price Is Rights US 36th season logo. ... Host Bob Barker and a contestant in front of the Check-Out board, with current colors Check-Out is a pricing game on the American television game show The Price Is Right. ... Image File history File links Wal-Mart_checkout. ... Image File history File links Wal-Mart_checkout. ... Wal-Mart Stores, Inc. ... Drawing of a self-service store. ... A financial transaction involves a change in the status of the finances of two or more businesses or individuals. ... For other uses, see Hardware (disambiguation). ... Software redirects here. ... Supermarket produce section A supermarket is a store that sells a wide variety of goods including food and alcohol, medicine, clothes, and other household products that are consumed regularly. ... A typical restaurant in uptown Manhattan A restaurant is an establishment that serves prepared food and beverages to be consumed on the premises. ... A hotel is an establishment that provides lodging, usually on a short-term basis. ... The Athens Olympic Stadium Typical stadium seating consists of terraces, such as shown here at Sarajevos Stadium Kosevo. ... This article or section does not adequately cite its references or sources. ...

Contents

Point-of-sale technology

POS systems evolved from the mechanical cash registers of the first half of the 20th century. Examples included the NCR registers, operated by a crank, and the lever-operated Burroughs registers. These cash registers recorded data on journal tapes or paper tape and required an extra step to transcribe the information into the retailer's accounting system. NCR Corporation (NYSE: NCR) is a technology company specializing in solutions for the retail and financial industries. ...


Later cash registers moved to operation by electricity, such as the NCR Class 5 cash register. The first computer-based systems were introduced in 1973, such as the IBM 3653 Store System and the NCR 2150. Other computer-based manufacturers were Regitel, TRW, and Datachecker. 1973 also brought about the introduction of the UPC/EAN Barcode readers for POS systems. In 1986, the IBM 4683 introduced PC-based POS systems. For other uses, see IBM (disambiguation) and Big Blue. ... TRW Incorporated was an American corporation involved in a number of businesses, mostly defense-related, but including automotive supply and credit reporting. ... The Universal Product Code (UPC) is one of a wide variety of bar code languages called symbologies. ... A typical EAN-13 barcode A European Article Number (EAN) is a barcoding standard which is a superset of the original 12-digit Universal Product Code (UPC) system developed in North America. ... Wikipedia encoded in Code 128 Wikipedia encoded in Code 93 Wikipedia, the free encyclopedia encoded in the DataMatrix 2D barcode For the taxonomic method, see DNA barcoding. ...


During the late 1980s and 90s, manufacturers developed stand-alone credit card devices to easily and securely add credit card processing to POS systems. Some popular models include the VeriFone Tranz 330, Hypercom T7 Plus, and Lipman Nurit 2085. These relatively simple devices have evolved to handle multiple applications (credit card processing, gift card activation, age verification, employee time tracking) on one device. Some wireless POS systems for restaurants not only allow for mobile payment processing, they also allow servers to process the entire food order right at tableside. This article belongs in one or more categories. ... Scrip is any substitute for currency, which is not legal tender. ...


Most retail POS systems do much more than just "point of sale" tasks. Even for smaller tier 4 & 5 retailers, many POS systems can include fully integrated accounting, inventory management, open to buy forecasting, customer relation management (CRM), service management, rental, and payroll modules. Due to this wide range of functionality, vendors sometimes refer to POS solutions as retail management software or business management software.


Early POS software

The early electronic cash registers (ECR) were programmed in proprietary software and were very limited in function and communications capability. In August of 1973 IBM announced the IBM 3650 and 3660 Store Systems that were, in essence, a mainframe computer packaged as a store controller that could control 128 IBM 3653/3663 Point of Sale Registers. This system was the first commercial use of client-server technology, peer to peer communications, Local Area Network (LAN) simultaneous backup, and remote initialization. By mid-1974, it was installed in Pathmark Stores in New Jersey and Dillards Department Stores. For other uses, see Peer-to-peer (disambiguation). ... LAN redirects here. ... Lan can stand for several things: A local area network Lan (airline) formerly LanChile Lan Peru Län, a kind of administrative division used in Sweden Lan Mandragoran, a fictional character in the Wheel of Time fantasy series by Robert Jordan. ... Pathmark (NASDAQ: PTMK), headquartered in Carteret, New Jersey, is a supermarket chain founded in 1968 when its parent, Supermarkets General (now known by the store name), pulled out of the ShopRite retailers cooperative. ... Dillards may refer to: Dillards, a major department store chain in the United States The Dillards, a progressive bluegrass band This is a disambiguation page — a list of articles associated with the same title. ...


Programmability allowed retailers to be more creative. In 1979 Gene Mosher's Old Canal Cafe in Syracuse, New York was using POS software written by Mosher that ran on an Apple II to take customer orders at the restaurant's front entrance and print complete preparation details in the restaurant's kitchen. In that novel context, customers would often proceed to their tables to find their food waiting for them already. This software included real time labor and food cost reports. Gene Mosher (born January 13, 1949 in Watertown, New York) is best known for inventing the graphic touchscreen point of sale computer and is a pioneer of human-computer interaction, including application-specific GUIs and network computing. ... The Apple II was one of the most popular personal computers of the 1980s. ...


Today, most major retailers use POS software or systems.


POS hardware interface standardization

Vendors and retailers are working to standardize development of computerized POS systems and simplify interconnecting POS devices. Two such initiatives are OPOS and JavaPOS, both of which conform to the UnifiedPOS standard led by The National Retail Foundation. OPOS or OLE for Retail POS consists of an architecture for Win32-based POS device access. ... JavaPOS or Java for Point of Sale, is an application interface written in Java that provides common access to POS peripheral devices. ... UnifiedPOS or UPOS is a retailer-driven initiative to combine two existing device interface standards under one specification to allow retailers freedom of choice in the selection of Point of Service devices. ... The National Retail Federation is the worlds largest retail trade association, with membership that comprises all retail formats and channels of distribution including department, specialty, discount, catalog, Internet, independent stores, chain restaurants and grocery stores as well as the industrys key trading partners of retail goods and services. ...


OPOS, short for OLE for POS, was the first commonly-adopted standard and was created by Microsoft, NCR Corporation, Epson and Fujitsu-ICL. OPOS is a COM-based interface compatible with all COM-enabled programming languages for Microsoft Windows. OPOS was first released in 1996. JavaPOS was developed by Sun Microsystems, IBM, and NCR Corporation in 1997 and first released in 1999. JavaPOS is for Java what OPOS is for Windows, and thus largely platform independent. Object Linking and Embedding (OLE) is a technology that allows embedding and linking to documents and other objects, developed by Microsoft. ... Microsoft Corporation, (NASDAQ: MSFT, HKSE: 4338) is a multinational computer technology corporation with global annual revenue of US$44. ... NCR Corporation (NYSE: NCR) is a technology company specializing in solutions for the retail and financial industries. ... A four colour Epson Stylus C45 inkjet printer Epson is one of the worlds largest manufacturers of inkjet, dot-matrix and laser printers, scanners, desktop computers, business, multimedia and home theatre projectors, point of sale docket printers and cash registers, laptops, integrated circuits, LCD components and other associated electronic... For the district in Saga, Japan, see Fujitsu, Saga. ... Component Object Model (COM) is a platform for software componentry introduced by Microsoft in 1993. ... A programming language is an artificial language that can be used to control the behavior of a machine, particularly a computer. ... “Windows” redirects here. ... Sun Microsystems, Inc. ... For other uses, see IBM (disambiguation) and Big Blue. ... NCR Corporation (NYSE: NCR) is a technology company specializing in solutions for the retail and financial industries. ... “Java language” redirects here. ...


POS communication command protocols

There are several communication protocols POS systems use to control peripherals. Among them are

  • EPSON Esc/POS
  • UTC Standard
  • UTC Enhanced
  • AEDEX
  • ICD 2002
  • Ultimate
  • CD 5220
  • DSP-800
  • ADM 787/788.

There are also nearly as many proprietary protocols as there are companies making POS peripherals. EMAX, used by EMAX International, was a combination of AEDEX and IBM dumb terminal.


Most POS peripherals, such as displays and printers, support several of these command protocols in order to work with many different brands of POS terminals and computers.


Point of sales in the restaurant industry

Hospitality point of sale systems have revolutionized the restaurant industry. This is particularly found in fast food service and sales. A number of restaurant chains employ systems which use computer networks. In the most recent technologies, registers are virtual computers, sometimes using touch screens. They will connect to a server, often referred to as a "store controller" or a "central control unit." Printers and monitors are also found on the network. Additionally, remote servers will connect to store networks and monitor sales and other store data. Hospitality point of sales systems are computerized sytems incorporating registers, computers and peripheral equipment, usually on a computer network which exist in the food service industry. ...


The efficiency of such systems have decreased service times and increased efficiency of orders.


Currently, POS systems are manufactured and serviced by several firms; see List of point of sale companies. The list of point of sale companies is comprised of notable companies that provide point of sale hardware and/or software technology: Point of sale Categories: | | ...


Point of sales systems in restaurant environments operate on DOS, Windows or Unix environments. They can use a variety of physical layer protocols, though Ethernet is currently the preferred system. This article is about the family of closely related operating systems for the IBM PC compatible platform. ... 1. ... Filiation of Unix and Unix-like systems Unix (officially trademarked as UNIX®, sometimes also written as or ® with small caps) is a computer operating system originally developed in 1969 by a group of AT&T employees at Bell Labs including Ken Thompson, Dennis Ritchie and Douglas McIlroy. ...


In the fast food industry, a number of configurations may be used in able to aid in the speed of operations. Registers themselves may be in front counter, drive through or walk through cashiering and ordertaking modes. Front counter registers will take and serve orders at the same terminal. Drive through registers will allow orders to be taken at one or more drive through windows and cashiered and served at another. In addition to registers, drive through and kitchen monitors may be used by store personnel to view orders. Once orders appear they may be deleted or recalled by "bump bars", small boxes which have different buttons for different uses. Drive through systems are often enhanced by the use of drive through wireless (or headset) systems which enable communications with drive through speakers.


See also

A woman operates the FastLane self checkout by NCR at a Wal-Mart store. ... EFTPOS (Electronic Funds Transfer at Point of Sale) is a device by which sales transactions can be directly debited to the customers bank account at the point of sale, through the use of a debit card (sometimes the same card used with Automatic Teller Machines). ... Wireless point of sale (wireless POS or WPOS) is the use of wireless devices to facilitate order-taking or payment for products or services. ... UnifiedPOS or UPOS is a retailer-driven initiative to combine two existing device interface standards under one specification to allow retailers freedom of choice in the selection of Point of Service devices. ... JavaPOS or Java for Point of Sale, is an application interface written in Java that provides common access to POS peripheral devices. ... ISO 8583 Standard for Financial Transaction Card Originated Messages - Interchange message specifications is the International Organization for Standardization standard for systems that exchange electronic transactions made by cardholders using payment cards. ... The list of point of sale companies is comprised of notable companies that provide point of sale hardware and/or software technology: Point of sale Categories: | | ...

External links

  • POS Standards overview

  Results from FactBites:
 
Point of Sale Displays (969 words)
While the prime lodging presence of these point of sale displays is in hotel restaurants, these devices also are helping in other areas, according to vendors who said their point of sale display units can do more, last longer and increase the efficiencies of their customers' operations.
New point of sale display units display orders in a way that cooks can better gauge when to start making each item so that the order is complete and ready to serve at the same time.
Point of sale display monitors are less susceptible than printers to failure because of heat, airborne grease or other kitchen contaminants, he said.
  More results at FactBites »

 
 

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