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Encyclopedia > BT Group
BT Group plc
Type Public (LSE: BT.A
NYSEBT)
Founded 1 October 1981 (as British Telecommunications)
Headquarters London, England, UK
Area served United Kingdom
Key people Sir Christopher Bland, Executive Chairman
Ben Verwaayen, Chief Executive
Industry Telecommunications
Products Retail and Wholesale local, national and international telecommunications products and services,
Broadband and internet products and services,
IT and Network Solutions,
Mobile service as a Molo
Revenue £19.5 billion GBP (2006)
Operating income £2.6 billion GBP (2006)
Employees 104,399 (2005-06)
Website www.btplc.com

BT Group plc (formerly British Telecommunications plc) which trades as BT (pronounced Bee tee) (also previously as British Telecom and is still commonly known as such amongst the general public) is the privatised UK state telecommunications operator. It is the dominant fixed line telecommunications and broadband Internet provider in the United Kingdom.[1] BT operates in more than 170 countries and almost a third of its revenue now comes from its Global Services division. Image File history File links Size of this preview: 800 × 379 pixelsFull resolution (2991 × 1417 pixel, file size: 697 KB, MIME type: image/png) This is a logo of an organization, item, or event, and is protected by copyright and/or trademark. ... This article does not cite any references or sources. ... The Source by Greyworld, in the new LSE building Paternoster Square. ... The New York Stock Exchange (NYSE), nicknamed the Big Board, is a New York City-based stock exchange. ... is the 274th day of the year (275th in leap years) in the Gregorian calendar. ... Year 1981 (MCMLXXXI) was a common year starting on Thursday (link displays the 1981 Gregorian calendar). ... This article is about the capital of England and the United Kingdom. ... For other uses, see England (disambiguation). ... Sir Francis Christopher Buchan Bland (born circa 1939), known as Christopher Bland is a British businessman and politician. ... It has been suggested that this article or section be merged into Corporate title. ... Bernardus Johannes Maria Ben Verwaayen (born Driebergen, February 11, 1952) is a Dutch businessman. ... Chief Executive may refer to: Chief Executive of Hong Kong Chief Executive of Macau Chief Executive Officer This is a disambiguation page — a navigational aid which lists other pages that might otherwise share the same title. ... Telecommunication involves the transmission of signals over a distance for the purpose of communication. ... MOLO is an acronym for Mobile Other Licensed Operator. ... Look up revenue in Wiktionary, the free dictionary. ... Image File history File links No higher resolution available. ... The pound sterling, which strictly speaking refers to basic currency unit of sterling, now the pound, is the currency of the United Kingdom (UK). ... Year 2006 (MMVI) was a common year starting on Sunday of the Gregorian calendar. ... Earnings before interest and taxes (EBIT), also known as operating income and operating profit, is a term used to describe a companys earnings. ... Image File history File links No higher resolution available. ... The pound sterling, which strictly speaking refers to basic currency unit of sterling, now the pound, is the currency of the United Kingdom (UK). ... Year 2006 (MMVI) was a common year starting on Sunday of the Gregorian calendar. ... For the album by the Kaiser Chiefs see Employment (album) Employment is a contract between two parties, one being the employer and the other being the employee. ... A website (alternatively, Web site or web site) is a collection of Web pages, images, videos and other digital assets that is hosted on one or several Web server(s), usually accessible via the Internet, cell phone or a LAN. A Web page is a document, typically written in HTML... Privatization (sometimes privatisation, denationalization, or — especially in India — disinvestment) is the process of transferring property, from public ownership to private ownership. ... Telecommunication involves the transmission of signals over a distance for the purpose of communication. ... Copy of the original phone of Alexander Graham Bell at the Musée des Arts et Métiers in Paris Telecommunication is the transmission of signals over a distance for the purpose of communication. ... Broadband in telecommunications is a term which refers to a signaling method which includes or handles a relatively wide range of frequencies which may be divided into channels or frequency bins. ...


BT Group is currently the largest communications service provider in the United Kingdom and in Europe. It is also one of the largest communication companies in the world. Despite this the company has an appalling track record in customer services. Customers hoping to carry out seemingly straightforward procedures like line reconnections can sometimes expect to wait on hold for anything up to three hours. In one particular case a woman was reported as having a nervous breakdown after spending 18 hours on the telephone. BT has failed to invest in personnel to deal with its high call volume, resulting in a completely unacceptable service.


At the moment BT does have the personnel for dealing with the high call volume but at the moment due too the continues changes in regulations set by OFCOM the advisor are not trained in suitable time to deal with the increase in calls, also at the moment a new ording system that has been put in place by ofcom called ONEVIEW, is still in its initial stages and so cause's delays when dealing with orders. BT at the moment is taking these delays and complients extremly seriously, on going investigations are being placed.BT has took on more advisors and training is being doubled so that these delays can be resolved as soon as possible. Cusomers will soon recieve the customer service they deserve and expect withinn the next couple of months. I should know i'm one of there Sales Advisors.

Contents

Businesses of BT

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.


BT runs the telephone exchanges, trunk network and local loop connections for the vast majority of British fixed-line telephones. Currently BT is responsible for approximately 28 million telephone lines in the UK. Apart from Kingston Communications, which serves Kingston-upon-Hull, BT is the only UK telecoms operator to have a Universal Service Obligation (USO) which means it must provide a fixed telephone line to any address in the UK. It is also obliged to provide public call boxes. A telephone operator manually connecting calls with patch cables at a telephone switchboard. ... In telecommunications, the local loop is the wiring between the central office (telephone exchange in British English) and the customers premises demarcation point. ... Kingston Communications PLC is a telecommunications provider based in Kingston upon Hull serving primarily the East Yorkshire area. ...


BT's businesses are operated under special government regulation by the British telecoms regulator Ofcom (formerly Oftel). BT has been found to have Significant Market Power in some markets following Market Reviews by Ofcom. In these markets, BT is required to comply with additional obligations such as meeting reasonable requests to supply services and not to discriminate. Ofcom is a regulator for communication industries in the United Kingdom. ... Ofcoms logo The Office of Communications, usually known as Ofcom, is the UKs communications regulator. ...


As well as continuing to provide service in those traditional areas in which BT has an obligation to provide services or is closely regulated, BT has expanded into more profitable products and services where there is less regulation. These are principally, broadband internet service and bespoke solutions in telecommunications and information technology. Broadband in telecommunications is a term which refers to a signaling method which includes or handles a relatively wide range of frequencies which may be divided into channels or frequency bins. ... Bespoke is a usually British English term for clothing made at a customers behest, and exactly to the customers specification. ... Information and communication technology spending in 2005 Information technology (IT), as defined by the Information Technology Association of America (ITAA), is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware. ...


BT Group is organised into the following business divisions:

  • BT Retail: Retail telecoms to consumers
  • BT Wholesale: Wholesale telecoms core trunk network
  • Openreach: fenced-off wholesale division, tasked with ensuring that all rival operators have equality of access to BT's own local network
  • BT Global Services: Business services and solutions (formerly BT Ignite and BT Syntegra)
  • BT Exact / One IT: consultancy and internal IT. There is some overlap with BT Global Services. R&D functions are no longer handled by BT Exact.
  • Group operations: handles security, research and development, and other functions for BT Group Plc such as legal services

From 1 July 2007 two additional divisions will be put in place:- Openreach logo Openreach, a BT Group business, is a division of United Kingdom Telecommunications operator BT Group. ... Syntegra is the name of the former consulting and systems integration arm of UK telecommunications company, BT. Originally known simply as Syntegra it was renamed first as BT Syntegra and then BT Consulting and Systems Integration before finally being consumed back into the main BT business in 2004. ... is the 182nd day of the year (183rd in leap years) in the Gregorian calendar. ... Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era. ...

  • BT Operate will take responsibility from BT Wholesale for the roll-out and maintenance of the group's new IP based fixed-line network, known as 21st Century Network (21C).
  • BT Design will pull together IT designers from BT Retail, BT Wholesale and BT Global Services and OneIT to design services on the 21C network. [1]

The 21st Century Network (21CN) programme is the network transformation project of the UK telecommunications company BT Group plc. ...

History of BT

Prior to the formation of British Telecom, telecommunications were handled by the General Post Office
British Telecom "T" symbol, 1980–1991
British Telecom logotype, 1980–1991
BT "piper" logo, 1991–2003
BT "Connected World" logo, 2003-present

Official BT history page Image File history File links GPO_badge. ... Image File history File links GPO_badge. ... Image File history File links BT_(old_T). ... Image File history File links BT_(old_T). ... Image File history File links BT_(old)_logo. ... Image File history File links BT_(old)_logo. ... Image File history File links BTLogo91. ... Image File history File links BTLogo91. ... Image File history File links Size of this preview: 800 × 379 pixelsFull resolution (2991 × 1417 pixel, file size: 697 KB, MIME type: image/png) This is a logo of an organization, item, or event, and is protected by copyright and/or trademark. ... Image File history File links Size of this preview: 800 × 379 pixelsFull resolution (2991 × 1417 pixel, file size: 697 KB, MIME type: image/png) This is a logo of an organization, item, or event, and is protected by copyright and/or trademark. ...


A number of privately owned telegraph companies operated in Britain from 1846 onwards. Among them were Telegraph and Telegram redirect here. ...

  • The Electric Telegraph Company,
  • British and Irish Magnetic Telegraph Company,
  • British Telegraph Company,
  • London District Telegraph Company,
  • and the United Kingdom Telegraph Company

The Telegraph Act of 1868 passed the control of all these to the newly formed GPO (General Post Office)'s "Postal Telegraphs Department" Electric Telegraph Company was the worlds first public telegraph company founded in the United Kingdom in 1846 by Sir William Cooke and Joseph Ricardo. ... The Telegraph Act of 1868 (31 & 32 Vict. ... The British General Post Office (GPO) was officially established in 1660 by Charles II and it eventually grew to combine the functions of both the state postal system and telecommunications carrier. ...


With the invention of the telephone by Alexander Graham Bell in 1876 (although Antonio Meucci may have a prior claim from 1860) the GPO began to provide telephone services from some of its telegraph exchanges. However in 1882 the Postmaster-General, Henry Fawcett started to issue licences to operate a telephone service to private businesses and the telephone system grew under the GPO in some areas and private ownership in others. The GPO's main competitor the National Telephone Company emerged in this market by absorbing other private telephone companies, prior to its absorption into the GPO in 1912. For other uses, see Telephone (disambiguation). ... Alexander Graham Bell (3 March 1847 - 2 August 1922) was a Scottish scientist, inventor and innovator. ... Antonio Meucci. ... In the United Kingdom, the Postmaster General is a now defunct ministerial position. ... Company logo in porch of 17 & 19 Newhall Street, Birmingham (former Central exchange) The National Telephone Company (NTC) was a British telephone company from 1881 until 1911 which brought together smaller local companies in the early years of the telephone. ... 1912 (MCMXII) was a leap year starting on Monday in the Gregorian calendar (or a leap year starting on Tuesday in the 13-day-slower Julian calendar). ...


The trunk network was unified under GPO control in 1896 and the local distribution network in 1912 . A few municipally owned services remained outside of GPO control. These were Kingston upon Hull, Portsmouth and Guernsey. Hull still retains an independent operator, Kingston Communications, though it is no longer municipally controlled. Hull or Kingston upon Hull is a British city situated on the north bank of the Humber estuary. ... For other places with the same name, see Portsmouth (disambiguation). ... Kingston Communications PLC is a telecommunications provider based in Kingston upon Hull serving primarily the East Yorkshire area. ...


In 1969 the GPO, a government department, became the Post Office, a nationalised industry separate from government. Post Office Telecommunications was one of the divisions. Royal Mail is the national postal service of the United Kingdom. ... Post Office Telecommunications was set up as a separate department of the UK Post Office, in October 1969. ...


Formation of British Telecom

The British Telecom brand was introduced in 1980. On 1 October 1981, this became the official name of Post Office Telecommunications, which became a state-owned corporation independent of the Post Office. In 1982 BT's monopoly on telecommunications was broken, with the grant of a licence to Mercury Communications. A brand includes a name, logo, slogan, and/or design scheme associated with a product or service. ... is the 274th day of the year (275th in leap years) in the Gregorian calendar. ... Year 1981 (MCMLXXXI) was a common year starting on Thursday (link displays the 1981 Gregorian calendar). ... Post Office Telecommunications was set up as a separate department of the UK Post Office, in October 1969. ... Mercury Communications was a national telephone company in the United Kingdom. ...


Privatisation

The privatisation took place in 1984, with the sale of more than 50% of the shares in the company (incorporated in 1984 as British Telecommunications plc) to the public in November.


The company changed its trading name to 'BT' on 2 April 1991. The remaining state holdings in the company were sold in 1991 and 1993 . In 1996 Peter Bonfield was appointed CEO and Chairman of the Executive Committee, promising a "rollercoaster ride."[2]. is the 92nd day of the year (93rd in leap years) in the Gregorian calendar. ... Year 1991 (MCMXCI) was a common year starting on Tuesday (link will display the 1991 Gregorian calendar). ... Year 1996 (MCMXCVI) was a leap year starting on Monday (link will display full 1996 Gregorian calendar). ... Sir Peter Bonfield CBE FREng is the retired Chairman of BT and ICL He is a Fellow of the Royal Academy of Engineering. ...


In the 1990s, BT entered the Irish telecommunications market through a joint venture with the Electricity Supply Board, the Irish state owned power provider. This venture, entitled Ocean, found its main success through the launch of Ireland's first subscription-free dial-up ISP, oceanfree.net. As a telecoms company it found much less success, mainly targeting corporate customers. BT acquired 100% of this venture in 1999. Telecommunication involves the transmission of signals over a distance for the purpose of communication. ... The Electricity Supply Board (ESB) (Bord Soláthair an Leictreachais in Irish), sometimes called ESB Ireland to differentiate it from US utilities, is responsible for generating and transmitting most of the electricity in the Republic of Ireland. ...


In 2000, BT acquired Esat Telecom Group plc, and all its subsidiary companies, and Ireland On Line. It also purchased Telenor's minority shareholding in Esat Digifone. The Esat Telecom Group was split in two: the landline and internet operations were combined with Ocean and became part of BT Ignite. Esat Group was renamed Esat BT in July 2002, and eventually BT Ireland in April 2005. Esat Digifone became part of BT Wireless. EsatBT installed the first DSL lines in Ireland, and operate one exchange, in Limerick. BT Communications Ireland Limited, (formerly Esat Telecommunications Limited), is a telecommunications and internet company in the Republic of Ireland. ... Ireland On-Line (IOL) is a large ISP in the Republic of Ireland, and is owned by BT Ireland. ... Telenor (OSE: TEL, NASDAQ: TELN) is the incumbent telecommunications company in Norway, with headquarters located at Fornebu, close to Oslo. ... O2 Ireland is a GSM mobile telecommunications operator in the Republic of Ireland. ... BT Communications Ireland Limited, (formerly Esat Telecommunications Limited), is a telecommunications and internet company in the Republic of Ireland. ... A DSL Modem DSL or xDSL, is a family of technologies that provide digital data transmission over the wires of a local telephone network. ... WGS-84 (GPS) Coordinates: , Irish Grid Reference R574572 Statistics Province: Munster County: Area: 20. ...


BT’s attempted global alliances

MCI

In June 1994 BT and MCI launched Concert Communications Services which was a $1 billion joint venture between the two companies. Its aim was to build a network which would provide easy global connectivity to multinational corporations. MCIs original corporate logo MCI Communications was an American telecommunications company that was instrumental in legal and regulatory changes that led to the breakup of the AT&T monopoly of American telephony. ... Concert Communications Services was a $1 billion joint venture launched June 1994 by BT and MCI. Its aim was to build a network which would provide easy global connectivity to multinational corporations. ...


This alliance progressed further on 3 November 1996 when the two companies announcement that they had entered into a full merger agreement to create a global telecommunications company to be called Concert plc, which would be incorporated in the UK with headquarters in both London and Washington DC. This would have given BT an entry into the US market and MCI a global reach. The merger proposition gained approval from the European Commission, the US Department of Justice and the US Federal Communications Commission and looked set to proceed. is the 307th day of the year (308th in leap years) in the Gregorian calendar. ... Year 1996 (MCMXCVI) was a leap year starting on Monday (link will display full 1996 Gregorian calendar). ... Berlaymont, the Commissions seat The European Commission (formally the Commission of the European Communities) is the executive branch of the European Union. ... The United States Department of Justice (DOJ) is a Cabinet department in the United States government designed to enforce the law and defend the interests of the United States according to the law and to ensure fair and impartial administration of justice for all Americans. ... The FCCs official seal. ...


However, in light of pressure from investors reacting to the slide in BT's share price on the London Stock Exchange, BT reduced its bid price for MCI, releasing MCI from its exclusivity clause and allowing it to speak to other interested parties[3]. On 1 October 1997, Worldcom made a rival bid for MCI which was followed by a counter-bid from GTE[4]. Because MCI used to leverage its purchase, as opposed to cash (used by BT), it was able to outbid BT. MCI accepted the Worldcom bid and BT pulled out of its deal with a generous severance fee of $465 million. The Source by Greyworld, in the new LSE building Paternoster Square. ... is the 274th day of the year (275th in leap years) in the Gregorian calendar. ... For the band, see 1997 (band). ... MCI logo MCI, Inc. ... General Telephone and Electronics (GTE) was the largest of the independent US telephone companies during the days of the Bell System. ...


BT made even more money when it sold its stake in MCI to Worldcom in 1998 for £4,159 million on which it made an exceptional pre-tax profit of £1,133 million. This was advised by corporate bankers, who saw the early signs of WorldCom's collapse[citation needed]. As part of the deal, BT also bought out from MCI its 24.9% interest in Concert Communications, thereby making Concert a wholly-owned part of BT.


The reaction to the failure of the deal in the City of London was critical to the future of then Chairman Iain Vallance and CEO Peter Bonfield, and the lack of confidence from the failed merger would ultimately lead to their removal[5]. Iain David Thomas Vallance, Baron Vallance of Tummel, FRSA, (born 20 May 1943), is a British businessman and a Liberal Democrat politician, currently the parties spokesperson for Trade and Industry. ... Sir Peter Bonfield CBE FREng is the retired Chairman of BT and ICL He is a Fellow of the Royal Academy of Engineering. ...


AT&T

As BT now owned Concert, and still wanted access to the North American market, it needed a new partner. An AT&T/BT option had been mooted in the past, but stopped on regulatory grounds due to their individual virtual monopolies in their home markets. By 1996, this had receded to the point where a deal was possible. However, the former monopolies clashed in management and culture - and the alliance never really worked from the start. Also, during the proposed MCI merger position, BT/MCI had placed a series of nominated customers inside Concert to overcome regulatory issues, leaving Concert with a sales force. On merger with AT&T, it was reversion to delivery of a series of Global products, and two competing owners - which robbed Concert of revenues and left its management disillusioned.


At its height, the Concert managed network directly reached more than 800 cities in 52 countries, and interlinked to about 240 other networks to extend access to 1,300 cities in 130 countries. Although Concert continued signing customers, its rate of revenue growth slowed, so that in 1999 David Dorman was made CEO with a brief to revive it.


In late 2000 the BT and AT&T boards fell-out - partly due to each partner's excess debt, and the resultant board/s room clear-out; partly due to Concerts $800M annual losses. AT&T recognised that Concert was a threat to its ambitions if left in tack, and so negotiated a deal where Concert was split in two in 2001: North America and Eastern Asia went to AT&T, the rest of the world and $400M to BT. BT's remaining Concert assets were merged into its BT Ignite, later BT Global Solutions group [36].


2001 debt crisis

By 2001, BT had a debt of £30Bn, much of which was acquired during the bidding round for the 3rd generation mobile telephony (commonly known as 3G) licenses[6]. It had also failed in its series of proposed global mergers, and the funds flowing from its then virtual monopoly of the UK market place had been largely removed. It was also headed by two executives who had little support from the London Stock Exchange, particularly in light of a 60% drop in share price in 16 months[7]. The company then began to sell of or sell and lease back a large part of its assests. 3G is the third generation of mobile phone standards and technology, after 2G. It is based on the International Telecommunication Union (ITU) family of standards under the International Mobile Telecommunications programme, IMT-2000. 3G technologies enable network operators to offer users a wider range of more advanced services while achieving... 3G is the third generation of mobile phone standards and technology, after 2G. It is based on the International Telecommunication Union (ITU) family of standards under the International Mobile Telecommunications programme, IMT-2000. 3G technologies enable network operators to offer users a wider range of more advanced services while achieving... The Source by Greyworld, in the new LSE building Paternoster Square. ...


Europe’s largest rights issue

In May 2001 BT carried out corporate Europe’s largest ever rights issue, allowing it to raise £5.9 billion. A few days before, it also sold stakes in Japan Telecom and J-Phone Communications (a mobile operator) and in Airtel of Spain to Vodafone[8]. It has been suggested that this article or section be merged into Bharti Televentures. ...


Sale of Yell Group, and the demerger of O2

In June 2001 BT's directory business was sold as Yell Group to a combination of private equity firms Apax Partners and Hicks, Muse, Tate & Furst for £2 billion. Yell Group plc (LSE: YELL) is a British directory company, which is a constituent of the FTSE 100 Index of leading British quoted companies. ... Private equity is a broad term that refers to any type of equity investment in an asset in which the equity is not freely tradable on a public stock market. ... Apax Partners is a private equity and venture capital firm based in the United Kingdom which operates in Hong Kong, China, India, United Kingdom, United States, Europe, and Israel. ... The son of a Texas radio station owner, Thomas Hicks became interested in leveraged buyouts as a member of First National Banks venture capital group. ...


A large demerger followed in November 2001, when the former mobile telecommunications business of BT, BT Cellnet, was hived off as a separate business named "mmO2". This included BT owned or operated networks in other countries, including BT Cellnet (UK), Esat Digifone (Ireland), and Viag Interkom (Germany). All networks now owned or operated by mmO2 (except Manx Telecom) were renamed as O2. The de-merger was accomplished via a share-swap, all British Telecommunications plc shareholders received 1 mmO2 plc and 1 BT Group plc (of which British Telecommunications is now a wholly owned subsidiary) share for each share they owned. British Telecommunications plc was de-listed on 16 November, and the two new companies started trading on 19 November. The O2 plc logo. ... Manx Telecom is the primary telecommunications provider in the Isle of Man. ... is the 320th day of the year (321st in leap years) in the Gregorian calendar. ... is the 323rd day of the year (324th in leap years) in the Gregorian calendar. ...


Aftermath

At the end of the series of sales, in October 2001 Sir Peter Bonfield resigned[9], and was replaced by former Lucent CEO Ben Verwaayen[10]. In 1996, AT&T spun off its Systems and Technology units, along with the famous Bell Laboratories, to form a new company named Lucent Technologies (NYSE: LU). ... Bernardus Johannes Maria Ben Verwaayen (born Driebergen, February 11, 1952) is a Dutch businessman. ...


Having promised a "rollercoaster ride", during Bonfield's tenure the share price went from £4 to £15, and back again to £5[11]. Bonfield's salary to 31 March 2001, was a basic of £780,000 (increasing to £820,000) plus a £481,000 bonus and £50,000 of other benefits including pension. He also received a deferred bonus, payable in shares in three years' time, of £481,000, and additional bonuses of £3.3 million[12]. Andreas Whittam Smith writing in The Independent newspaper called Bonfield, Chairman Vallance and Deputy Chairman Lord King "The men who broke the bank at British Telecom"[13]. March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 2001 (MMI) was a common year starting on Monday (link displays the 2001 Gregorian calendar). ... Andreas Whittam Smith CBE, (born 13 June 1937), British financial journalist, was one of the co-founders of The Independent newspaper in October 1986, and is a former president of the British Board of Film Classification. ... The Independent is a British compact newspaper published by Tony OReillys Independent News & Media. ... John Leonard King, Baron King of Wartnaby (August 29, 1917-July 12, 2005) was a businessman famous for leading British Airways from inefficient, nationalised company to one of the most successful airlines of recent times. ...


mmO2 plc was replaced by O2 plc in a further share-swap in 2005, and subsequently bought in an agreed takeover by Telefónica for £18 billion and delisted[14]. The O2 plc logo. ... Telefónica, S.A., (IBEX-35:TEF, Euronext: TEF, NYSE: TEF, LSE: TDE, FWB: TEF, TYO: 9481 ) is a Spanish telecommunications company. ...


BT's recent developments

In February 2005, BT acquired El Segundo, California -based telecoms giant Infonet (now re-branded BT Infonet), giving BT entry into geographies it had no presence yet. In April 2005, it bought Radianz (now rebranded as BT Radianz), which expanded BT's coverage, provided BT with more buying power in certain countries and importantly gave access to the financial markets. The El Segundo skyline, as seen from Sepulveda Boulevard (CA/SR-1) El Segundo is a city in Los Angeles County, California on the Santa Monica Bay, incorporated on January 18, 1917. ... BT Radianz (formerly known as Radianz before being acquired by BT Group plc in 2005), is a secure financial extranet which connects worldwide financial institutions and stock markets together. ... BT Radianz (formerly known as Radianz before being acquired by BT Group plc in 2005), is a secure financial extranet which connects worldwide financial institutions and stock markets together. ...


Openreach was announced in September 2005 at the instigation of Ofcom to provide an open and equal service of provision and repair in the "last mile" of copper wire. This business was formed from 25,000 engineers previously employed by BT's Retail and Wholesale divisions. It is designed to ensure that other communications providers (CPs) have exactly the same operational conditions as parts of the BT group. It opened for business on 11 Jan 2006. Ofcom is a regulator for communication industries in the United Kingdom. ... January 11 is the 11th day of the year in the Gregorian Calendar. ... Year 2006 (MMVI) was a common year starting on Sunday of the Gregorian calendar. ...


In August 2006 BT acquired online electrical retailer Dabs.com for £30.6 Million, which saw a slight increase in share price. The BT Home Hub was also launched in June 2006. dabs. ... The BT Home Hub with BT Hub Phone. ...


BT is investing 75% of its total capital spending, put at £10 billion over five years, in its new Internet Protocol (IP) based 21st century network (21CN). Annual savings of £1 billion per annum are expected when the transition to the new network is complete in 2010, with over 50% of its customers transferred by 2008. In October 2006 BT took a major step forward when the actual process that will be used to transfer the first customers on to 21CN was successfully tested at Adastral Park in Suffolk. The Internet Protocol (IP) is a data-oriented protocol used for communicating data across a packet-switched internetwork. ... The 21st Century Network (21CN) programme is the network transformation project of the UK telecommunications company BT Group plc. ... Adastral Park is the name given to what was once the BT Research Laboratories based at Martlesham Heath near Ipswich in the English county of Suffolk. ...


In January 2007, BT acquired Sheffield based ISP, PlusNet plc, adding an additional 200,000 customers. BT have stated that PlusNet will continue to operate separately out of their Sheffield head-office. Shortly after the acquisition, BT removed Lee Strafford (CEO) and Neil Comer (Finance Director) from the company. Neil Laycock has been confirmed as PlusNet's new CEO. PlusNet is an Internet Service Provider (ISP) based in Sheffield in the UK and owned as of 2006 by BT Group. ...


February 1, 2007 BT announced it had agreed terms to acquire International Network Services Inc. (“INS”), a leading global provider of IT consulting and software solutions. This professional services acquisition will increase BT's presence in North America and will significantly enhance BT's consulting capabilities. is the 32nd day of the year in the Gregorian calendar. ... Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era. ...


On 20 February 2007 BT announced that Sir Michael Rake, the current chairman of accountancy firm KPMG International, is to succeed Sir Christopher Bland, who is due to step down in September[15]. is the 51st day of the year in the Gregorian calendar. ... Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era. ... KPMG is one of the largest professional services firms in the world. ...


April 20, 2007 BT announced the acquisition of Comsat International which provides network sevices to the South American corporate market. is the 110th day of the year (111th in leap years) in the Gregorian calendar. ... Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era. ...


Financial performance

Year ended Turnover (£m) Profit/(loss) before tax (£m) Net profit/(loss) (£m) Basic eps (p)
31 March 2006 19,514 2,633 1,644 19.5
31 March 2005 18,429 2,693 1,539 18.1
31 March 2004 18,519 1,945 1,414 16.4
31 March 2003 18,727 3,157 2,702 31.4
31 March 2002 18,447 1,461 1,008 12.1
31 March 2001 17,141 (1,031) (1,875) (25.8)
31 March 2000 18,715 2,942 2,055 31.7
31 March 1999 16,953 4,295 2,983 46.3
31 March 1998 15,640 3,214 1,702 26.6
31 March 1997 14,935 3,203 2,077 32.8
31 March 1996 14,446 3,019 1,986 31.6
31 March 1995 13,893 2,662 1,731 27.8
31 March 1994 13,675 2,756 1,767 28.5
31 March 1993 13,242 1,972 1,220 19.8
31 March 1992 13,337 3,073 2,044 33.2

Earnings per share (EPS) are the earnings returned on the initial investment amount. ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 2006 (MMVI) was a common year starting on Sunday of the Gregorian calendar. ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 2005 (MMV) was a common year starting on Saturday (link displays full calendar) of the Gregorian calendar. ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 2004 (MMIV) was a leap year starting on Thursday of the Gregorian calendar. ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 2003 (MMIII) was a common year starting on Wednesday of the Gregorian calendar. ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Also see: 2002 (number). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 2001 (MMI) was a common year starting on Monday (link displays the 2001 Gregorian calendar). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 2000 (MM) was a leap year starting on Saturday (link will display full 2000 Gregorian calendar). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... This article is about the year. ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 1998 (MCMXCVIII) was a common year starting on Thursday (link will display full 1998 Gregorian calendar). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... For the band, see 1997 (band). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 1996 (MCMXCVI) was a leap year starting on Monday (link will display full 1996 Gregorian calendar). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 1995 (MCMXCV) was a common year starting on Sunday (link will display full 1995 Gregorian calendar). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 1994 (MCMXCIV) was a common year starting on Saturday (link will display full 1994 Gregorian calendar). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 1993 (MCMXCIII) was a common year starting on Friday (link will display full 1993 Gregorian calendar). ... March 31 is the 90th day of the year in the Gregorian calendar (91st in leap years), with 275 days remaining. ... Year 1992 (MCMXCII) was a leap year starting on Wednesday (link will display full 1992 Gregorian calendar). ...

Finance director success

After a pay rise of over 40% last year, BT's chief financial officer, Hanif Lalani, has become one of the very few UK financial directors whose annual remuneration exceeds £1 million. Image File history File links No higher resolution available. ...


In recent years, the strategy of BT plc has been to reduce its dependence on traditional voice revenues and instead obtain an increasing portion of its turnover from so-called New Wave revenues. At the heart of this strategy is BT Global Services, which has won many significant contracts in the commercial and public sectors, in part through its portrayal as a "momentum story".


There is, however, increasing disquiet among analysts that the annual growth of the Global Services business has been unimpressive, and that BT has been using prior year adjustments to achieve favourable growth figures.


Take the quarter ended 30 September 2005, for example. At the time, BT said the external revenues of its Global Services division were £1,740m. However, a year later, BT revised this figure downwards to £1,703m. This enabled BT to claim growth of 3.5%, instead of the dismal 1.3% it would have been forced to announce if it hadn't adjusted the prior year's figures. is the 273rd day of the year (274th in leap years) in the Gregorian calendar. ... Year 2005 (MMV) was a common year starting on Saturday (link displays full calendar) of the Gregorian calendar. ...


BT has made a habit of adjusting the previous year's revenue figure every quarter. Only once in the past year has BT adjusted the figure upwards rather than downwards.


Sources

  • [1]. Financial Director
  • [2]. Google spreadsheet based on BT's quarterly financial reports

Market position and power

Market share data, Sept 2005

In 1984 the Telecommunications Act set the framework for a competitive market for telecoms services by abolishing BT's exclusive right to provide services. In the early 1990's the market was opened up and a number of new national Public Telecommunications Operators (PTOs) were given licences. This ended the duopoly that had existed in the 1980's when only BT and Mercury were licensed to provide fixed line telecom networks in the UK. Image File history File links Download high resolution version (886x612, 162 KB) Summary Original PDFs of this picture are made freely available at http://www. ... Image File history File links Download high resolution version (886x612, 162 KB) Summary Original PDFs of this picture are made freely available at http://www. ... There are several laws called the Telecommunications Act Telecommunications Act of 1996 The Canadian Telecommunications Act This is a disambiguation page: a list of articles associated with the same title. ... Year 1990 (MCMXC) was a common year starting on Monday (link displays the 1990 Gregorian calendar). ... Year 1980 (MCMLXXX) was a leap year starting on Tuesday (link displays the 1980 Gregorian calendar). ...


Recent and future plans

  • BT's 21st Century Network (21CN) is a network transformation project which will see the UK's telephone network move from the present AXE 10/System X Public Switched Telephone Network (PSTN) to an Internet Protocol (IP) system. BT envisages annual savings of £1 billion when the transition to the new network is complete (the majority of customers should be transferred by 2008). Capital expenditure is put at £10 billion according to BT's 21CN website
  • In April 2007, BT launched a new online service called BT Tradespace. According to BT's corporate website the new service is a "social media platform dedicated to small businesses."
  • In December 2006, BT launched BT Vision, a broadband Television service with the ability to watch programmes from previous weeks or months. According to BT PLC Today, companies including BBC Worldwide, Paramount, Warner Music Group, Cartoon Network and the National Geographic Channel, have already signed deals with BT Vision.
See also: Local loop unbundling and System X (telephony)

BT Total Broadband is a consumer ADSL broadband service available across the UK, provided by BT (British Telecommunications) Group Plc [1]. BT Total Broadband currently offers customers three options, each featuring “Up to 8 Mbps” download speeds: BT Total Broadband Option 1 - £8. ... The BT Home Hub with BT Hub Phone. ... The 21st Century Network (21CN) programme is the network transformation project of the UK telecommunications company BT Group plc. ... System X was the name of the UKs first national digital telephone exchange system. ... The Internet Protocol (IP) is a data-oriented protocol used for communicating data across a packet-switched internetwork. ... BT Vision is a service provided in the United Kingdom supplied by BT Group. ... Local loop unbundling (LLU) is the regulatory process of allowing multiple telecommunications operators use of connections from the telephone exchanges central office to the customers premises. ... System X was the name of the UKs first national digital telephone exchange system. ...

BT's "Web patent"

In 2001 BT discovered it owned a patent (U.S. Patent 4,873,662 ) which it believed gave it patent rights on the use of hyperlink technology on the World Wide Web. The corresponding UK patent had already expired, but the US patent was valid until 2006. Opponents of BT's claim held that the patent had never been valid, due to prior art by both Douglas Engelbart and Ted Nelson's Project Xanadu. Nevertheless on February 11, 2002, BT began a court case relating to its claims in a US federal court against the Internet service provider Prodigy Communications Corporation. The U.S. court ruled on August 22, 2002 that the BT patent was not applicable to Web technology, and granted Prodigy's request for summary judgement. See BT’s “Hyperlinking” Patent Litigation Fails. The issue of prior art was thus not addressed. For other uses, see Patent (disambiguation). ... // A hyperlink (often referred to as simply a link), is a reference or navigation element in a document to another section of the same document, another document, or a specified section of another document, that automatically brings the referred information to the user when the navigation element is selected by... WWWs historical logo designed by Robert Cailliau The World Wide Web (commonly shortened to the Web) is a system of interlinked, hypertext documents accessed via the Internet. ... Year 2006 (MMVI) was a common year starting on Sunday of the Gregorian calendar. ... Dr. Douglas C. Engelbart (born January 30, 1925 in Oregon) is an American inventor of German descent. ... Theodor Holm Nelson is an American sociologist, philosopher, and pioneer of information technology. ... Project Xanadu was founded by Ted Nelson in 1960 as the original hypertext project. ... is the 42nd day of the year in the Gregorian calendar. ... Also see: 2002 (number). ... “ISP” redirects here. ... Prodigy Communications Corporation (Prodigy Services Corp. ... is the 234th day of the year (235th in leap years) in the Gregorian calendar. ... Also see: 2002 (number). ...


See also

BT Mobile is a Mobile virtual network operator (MVNO) in the UK which uses the Vodafone network. ... BT Communications Ireland Limited, (formerly Esat Telecommunications Limited), is a telecommunications and internet company in the Republic of Ireland. ... It has been suggested that this article or section be merged into BT Group. ... BT Vision is a service provided in the United Kingdom supplied by BT Group. ... Telecomsoft was the computer software division of British telecommunications company British Telecom. ... Prestel, the brand name for the British General Post Offices Viewdata technology, was an interactive videotex system developed during the late 1970s and commercially launched in 1979. ... The O2 plc logo. ... BT Archives is an archive preserving the documentary heritage of British Telecom and its public sector predecessors. ... The UK telephone numbering plan, also known as the National Numbering Plan, is regulated by the Office of Communications (Ofcom), which replaced the Office of Telecommunications (Oftel) in 2003. ... Beatrice Bellman, more commonly known as Beattie, was a character from a series of television advertisements by British Telecom, famously played by Maureen Lipman. ... Telecom Gold was an early electronic mail system offered by British Telecom in the mid-1980s. ... Buzby - the talking cartoon bird, was launched c. ... It has been suggested that this article or section be merged with British Telecom. ...

References

  1. ^ "Two new BT businesses after a radical shake-up", Financial Times, April 25, 2007. Retrieved on 2007-04-25. 
  2. ^ http://news.bbc.co.uk/1/hi/business/1231535.stm
  3. ^ http://findarticles.com/p/articles/mi_m0EKF/is_n2189_v43/ai_19892984
  4. ^ http://www.iht.com/articles/1997/10/16/mci.t_2.php
  5. ^ http://www.aurorawdc.com/mciworldcom.htm
  6. ^ http://news.bbc.co.uk/1/hi/business/1322290.stm
  7. ^ http://news.bbc.co.uk/1/hi/business/1297641.stm</ref The first manoeuvre was to create confidence in the management team. Philip Hampton joined as CFO, and in April 2001 Sir Iain Vallance was replaced as Chairman by recognised turn around expert Sir Christopher Bland<ref>http://news.bbc.co.uk/1/hi/business/1297641.stm</li> <li id="_note-7">'''[[#_ref-7|^]]''' http://www.cfoeurope.com/displayStory.cfm/1737063</li> <li id="_note-8">'''[[#_ref-8|^]]''' http://news.bbc.co.uk/1/hi/business/1629621.stm</li> <li id="_note-9">'''[[#_ref-9|^]]''' http://news.bbc.co.uk/1/hi/business/1705364.stm</li> <li id="_note-10">'''[[#_ref-10|^]]''' http://news.bbc.co.uk/1/hi/business/1231535.stm</li> <li id="_note-11">'''[[#_ref-11|^]]''' http://news.independent.co.uk/business/news/article227511.ece</li> <li id="_note-12">'''[[#_ref-12|^]]''' http://comment.independent.co.uk/columnists_m_z/andreas_whittam_smith/article243911.ece</li> <li id="_note-13">'''[[#_ref-13|^]]''' http://news.bbc.co.uk/1/hi/business/4391754.stm</li> <li id="_note-14">'''[[#_ref-14|^]]''' http://www.computerwire.com/industries/research/?pid=FFF73A29-8EAC-4FA6-BD80-883AD44E3CCB</li></ol></ref>

The Financial Times (FT) is an international business newspaper printed on distinctive salmon pink broadsheet paper. ... is the 115th day of the year (116th in leap years) in the Gregorian calendar. ... Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era. ... Year 2007 (MMVII) is the current year, a common year starting on Monday of the Gregorian calendar and the AD/CE era. ... is the 115th day of the year (116th in leap years) in the Gregorian calendar. ... Philip Hampton is the chairman of J Sainsbury plc, which operates the chain of Sainsburys supermarkets in the United Kingdom. ... Sir Francis Christopher Buchan Bland (born circa 1939), known as Christopher Bland is a British businessman and politician. ...

External links

    • Bt Advert
    • BT Group Home page
    • BT Business
    • 21st Century Network
    • BT At home
    • BT Big Thinkers
    • BT Total Broadband
    • BT Ireland
    • BT Italy
    • BT Business Store
    • BT Conferencing
    • BT Convergent Solutions
    • BT Digital Networked Economy
    • BT Fusion
    • BT Innovation
    • BT Media and Broadcast
    • BT Mobile
    • BT Movio
    • BT Vision (IPTV)
    • Web21C SDK
    • BT Wholesale
    • BT Shop
    • Archive for BT and its predecessors
    • BT Global Services home page
      • BT Business Collaboration
      • BT Counterpane home page
      • BT Infonet home page
      • BT INS home page
    • Openreach home page

Data

  • Yahoo! - BT Group plc Company Profile
  • BT Group plc stock chart at Gstock

It has been suggested that GStock be merged into this article or section. ...

Other

  • BT's 'Events in Telecommunications History' webpage
  • National Telephone Company history
  • BBC news story on BT's claimed 'web patent'
  • BT's patent text at USPTO 
  • Patent case court judgement against BT

  Results from FactBites:
 
CNN.com - BT Group soars on better results - May 16, 2002 (448 words)
BT, which was forced to sell its mobile phone business and overseas assets to slash a ballooning debt mountain, said debt had been reduced to £13.7 billion from £27.9 billion, below its target range of £15 billion to £20 billion.
BT, like its rivals Deutsche Telekom and France Telecom, had come under intense pressure to slash it debt after spending billions on new mobile phone licences and acquisition at the height of the telecom boom.
BT said it had cut 2,400 jobs at the division during the year to 16,400 at end-March.
BT Group Archives (268 words)
BT Group Archives preserves the historical information of British Telecommunications plc and its predecessors from the early part of the nineteenth century up to the present day, effectively the history of telecommunications services in the United Kingdom and from the UK to overseas.
BT Group Archives also acts as the corporate memory for the BT Group of companies; vital historical information is preserved and made available where appropriate to aid BT's performance, raise the company profile and support BT as one of the world's leading providers of telecommunications services.
BT Group Archives produces the document Events in Telecommunications History, a chronology of the development of telecommunications and BT in particular until the end of 1999.
  More results at FactBites »

 
 

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